OPERIX Payment

Privacy Policy

Last updated: 1 January 2026

Who we are

Operix Payment is operated by Operix Technology & Software Solutions, Panorama Tower, 2nd floor, Shben Elkom St, Ismailia, Egypt. This policy explains what personal data we collect and how we use it, in line with Egypt's Personal Data Protection Law No. 151 of 2020.

What we collect

  • Merchants: name, national ID or commercial register, contact details, and the bank account or wallet used for settlement.
  • Payers: the amount, the payment method, and any name, email or phone entered at checkout.
  • Everyone: IP address, device and browser details used for security and fraud prevention, and anything you send us by email or through the contact form.

How we use it

  • To process payments and settle money to merchant accounts.
  • To verify merchant identity before money moves through an account.
  • To detect fraud and keep accounts secure.
  • To answer your questions and handle refund requests.
  • To meet record-keeping, tax and anti-money-laundering obligations.

We do not sell personal data.

Who we share it with

Banks, wallet operators and payment service providers that execute the transaction; the merchant you paid; service providers such as hosting and email delivery, bound to use the data only for us; and authorities where the law requires it.

Card data

Card details are entered on pages hosted by our payment partners. We do not store full card numbers. We keep only the last four digits, the card brand and the result of the transaction, so payments can be reconciled.

Operix will never ask for your full card number, PIN, banking password or an OTP code by phone, email or WhatsApp. If someone does, it is not us.

Cookies

We use essential cookies to keep you signed in and protect checkout sessions, and basic analytics cookies to see which pages are used. You can clear or block cookies in your browser, but sign-in and checkout will not work without the essential ones.

How long we keep it

Transaction and identity records are kept for the period required by Egyptian financial and tax law. Other data is kept only for as long as we need it, then deleted or anonymised.

Your rights

You can ask us for a copy of your data, correct anything that is wrong, ask us to delete data we no longer need, or withdraw consent for marketing. Email Contact@operixtech.com and we will respond within the period set by law. Some records cannot be deleted while we are legally required to keep them.

Changes

We update this policy when the service or the law changes. The date at the top shows the current version.

Contact